The Telstra Mobile Broadband service allows customers to use a Telstra approved Telstra Turbo Card in connection with the Telstra Mobile Broadband service to access data over Telstra's Next G(TM), 3G and GPRS networks.

Features and Benefits

• Fastest wireless broadband network in Australia offering typical downlink speeds of 550kbps - 3.0 Mbps downlink bursting to 6.0Mbps in selected and typical uplink speeds of 300kbps - 1Mbps, bursting up to 1.3Mbps. Speeds may vary due to congestion. distance from cell, local conditions, hardware, software and other factors
• Wireless broadband coverage to 99% of the Australian population.
• Versatile device range which includes PC cards, USB modems, handsets and PDAs
• Supports international roaming in over 50 countries
• Telstra Mobile Broadband on Next G™ can work with the customer's preferred VPN software to access files on a shared server or network

Customers have the choice of either a:

• Turbo 3 Series device (until sold out): 3.6Mbps/ 384kbps (HSDPA)
• Telstra Turbo 7 Series device : 7.2 Mbps/ 1.9Mbps capable (HSUPA)
• Telstra Turbo 7+ Series device: 7.2 Mbps/ 1.9Mbps capable (HSUPA) with peak uplink speed upgradeable in future
• Where a customer purchases a TMB Data Pack on a 24 month contract with a minimum monthly charge of $39 or higher together with a Telstra Turbo 7 Series or 7+ Series device for $149 or higher upfront
• Telstra makes a Taxable Supply to the customer in relation to the sale of the HSUPA device
• The $149 or higher HSUPA device charge will be applied to the customer's first bill (The customer does not pay you the $149 or higher charge under any circumstances)
• You must not issue a Tax Invoice or Adjustment Note in respect of the supply of the HSUPA device to the customer

Business Rules

Telstra Mobile Broadband on Next G™ is available to new and existing customers.

To be eligible to connect to Telstra Mobile Broadband on Next G™, the customer must:

• Present a valid and current ABN, ACN, or ARBN. This must be verified to confirm eligibility and then be recorded on the application form; or
• No grouping of Telstra Mobile Broadband Next G™ Data Plans will be allowed

Application & Activation Process

MNC Users: complete connection via MNC as per standard workflow for TMB connection.

Non-MNC users to complete paper application form and to contact NAC on 125113 to complete connection.

For customers that are connecting 4 or more services on the same account at the same time, you must complete all requirements and deliverables under the Multiple Purchase Approval Process.

It is a mandatory requirement for all to provide the TMB on Next G™ Terms and Conditions Flyer to customers that connect a voice plan onto a Telstra Mobile Broadband on Next G™ 24 month contract via MNC.

What do these faster speeds mean in customer language?

DOWNLOAD using the new 7 series device*

Download a 30sec 1MB Real estate property tour video in as little as 5 seconds.

Download a 3MB PowerPoint sales presentation in as little as 14 seconds.

Download a 200KB e-mail with a project plan (word document) in as little as 2 seconds.


UPLOAD using the new 7 series device*

Upload a 2MB Sales Report (excel file) in as little as 30 seconds.

Upload 3MB of new photos (3MB) from onsite to secure the interstate sale in as little as 44 seconds.

Upload a 30sec 1MB product demo video from your supplier in as little as 16 seconds.

*Speeds and times vary due to congestion, distance from the cell, local conditions, software and other factors.

Qualifying the Customer

Customers who may benefit the most?

When should I sell HSDPA vs. HSUPA?

What sort of triggers should I listen for?

What needs does this product satisfy?

What questions can I ask to uncover the need/s?

Why customers want it?